The washing machine hose let go while you were at the beach, and the hallway of your West Yarmouth ranch is under an inch of water. It has already reached the bedroom carpet and is heading for the slider. We put you on the phone with an independent local provider who does water extraction in Yarmouth and across Barnstable County.
The crew that comes out makes sure the water is stopped. If it is not, they show you the valve. Next comes the standing water, pulled off the slab with truck-mounted or portable extraction units. The shop vac in your garage will get the puddle and miss most of what soaked in. Extraction gear pulls water up out of carpet pad, grout lines, and the seams between pine boards.
With the standing water out, the crew goes room to room with a moisture meter. Water travels under baseboards and into the next room before you see it, and on a slab it has nowhere to drain, so it spreads flat across the whole house. The readings show where it went. From that map the crew decides where the air movers and dehumidifiers go and what has to come out.
Close the main valve first, as long as getting to it does not mean stepping through water. In most Yarmouth homes it is where the line comes in from the street, near the water heater or inside the crawl space hatch. On a well, flip the pump breaker. Do not step into water that has reached an outlet, a power strip, or the furnace.
Carry anything you can manage out of the wet rooms. Slide foil or a scrap of plastic under the legs of anything too heavy to carry. Photograph the hall and the bedroom carpet on your phone before you move a thing or lift a corner. Then make the call.
Once the water is extracted, tile and sealed concrete generally need nothing more than a cleaning. Solid pine and oak floors can often be dried if extraction starts soon, though some cupping is possible. Carpet can sometimes be saved. The pad under it almost never is.
Expect laminate, particleboard cabinet bases, and any drywall that sat below the water line to be removed. Before a cabinet base or a run of drywall goes in the dumpster, have the crew show you the reading behind the decision. Extraction is only the first step. Structural drying with air movers and dehumidifiers is what brings the walls and floor back to normal, and in a house with a crawl space that includes pumping out the space underneath.
Much of the housing between Hyannis and Dennis went up between 1950 and 1975, and a lot of it sits on a slab poured on sand. Water on a slab wicks straight into the bottom of the drywall and the toe kicks of the kitchen cabinets. Cottages and older Capes sit on crawl spaces instead, and water that goes through the floor lands in sand a few feet above the water table, where it stays.
Salt air is the other Cape problem. Indoor humidity here runs high most of the year, so a wet room gets little help from an open window. That is why the crew brings dehumidifiers even for a small loss.
Along Route 28 in West Yarmouth and Dennis Port, many of the calls come from motel and condominium units. Tell the crew if the water came from a neighboring unit or a shared line, and notify the association in writing the same day. If the water came from outside, from the bay or the street, it is handled as flood cleanup instead.
A hose that let go or a supply line that burst is the kind of sudden loss many policies pay for. Gradual leaks often are not covered. Have the crew log the moisture readings and take photos on the first visit; your adjuster will want both.
Say roughly when the water started and which rooms are wet. Say whether the water is still running, whether it came from a supply line or from outside, and whether the house is on a slab, a crawl space, or a basement. Tell us whether water is still standing on the floor as you call. Call (508) 419-9161 now and tell us what you see.
Taking requestsTell us what you see in plain words. An independent local provider who handles frozen pipe, storm, and crawl space water losses from Yarmouth to Provincetown takes it from there.
Air movers and dehumidifiers run by the readings until subfloor, framing, and plaster come back to their dry target in damp salt air.
Bay water, storm surge, and street runoff pumped out after a nor'easter, with soaked material removed and the rest dried.
Cleanup after a supply line froze and split in a second home or an unheated wall, then drying what the thaw soaked for days.